REFUND AND RETURN POLICY

Thank you for choosing Kekmart. We hope you are pleased with your purchase. Please read our policy on returns and refunds below:

RETURN AND REFUND ELIGIBILITY

At Kekmart, we do not offer returns or refunds unless the product arrives damaged or there is an issue with its quality.

DAMAGED OR DEFECTIVE PRODUCTS

If you receive a damaged or defective product, please email us at kekmart2020@gmail.com within one (1) day of purchase to arrange a refund or exchange. Include details and photographs of the issue to expedite the process.

RETURN PROCESS

To initiate a return for a defective item, please contact us via email to receive a Return Merchandise Authorization (RMA) number. Once approved, securely package the product in its original packaging along with proof of purchase and send it to the following address:

Kekmart Returns
Attn: Returns Department
RMA # (Include RMA number)
Sahakar Nagar
Virar, Maharashtra 401305
India

Please Note: Customers are responsible for return shipping costs, and we highly recommend using a trackable shipping method.

REFUND PROCESSING

After we receive and inspect the returned item, you will receive an email confirming the status of your refund. Processing may take up to seven (7) days from receipt of your item. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your provider.

IMPORTANT NOTES

• Final Sale: Items purchased on sale are final and not eligible for return.

For any additional questions, please contact us at:
Phone: 9967219198
Email: kekmart2020@gmail.com